Greetings Kalan,

Thank you for contacting the World of Warcraft Game Master Department.

Unfortunately, we were unable to provide the restoration you requested. While we
make every effort to verify your loss there are times where restoration is not
possible. We sincerely apologize for any inconvenience you may have been caused.

Please remember that restorations are NOT always guaranteed. For further
information please check our Restoration Policy located at
(http://www.blizzard.com/support/wowgm/?id=agm01724p)

Thank you again for contacting us.

*** Please do not respond to this email as all conversations on this matter
would be best handled online. ***